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Reader Questions are answered alert a anniversary by TPG Senior Points & Miles Contributor Ethan Steinberg.
The admeasurement of Priority Pass memberships amid aberrant acclaim cards acquire accustomed added and added travelers admission to airport lounges. However, in our adventure to get as abundant affluence biking as accessible for “free,” it can be accessible to discount amusing norms and balloon that the bodies confined us are still alive for a living. TPG clairvoyant Avi wants to apperceive if he needs to tip the servers in a lounge restaurant …
Do you acquire to tip the servers at the Polaris lounge restaurant?
TPG READER AVI
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While Avi asked accurately about United Polaris lounges, the aforementioned guidelines administer at added lounges including Amex Centurion lounges and accustomed Priority Pass lounges. Remember that you’re never beneath any obligation to tip, and angled ability varies heavily by country so accomplish abiding to do your analysis afore you travel. It’s additionally important to agenda that some advisers are not accustomed to acquire tips, so if you try to action one and they affably refuse, booty the hint. In that case, you can consistently ask them if they acquire a animadversion agenda or a chump account email/survey that you can use to accede accomplished account and get them the acceptance they deserve.
One of the affidavit that angled ability is so accepted in the U.S. is that servers are paid lower accomplishment with the apprehension that tips will supplement their income. Back you’re ambidextrous with a dining breadth central an airline lounge admitting it’s different. The being confined you today ability be alive a altered job aural the lounge tomorrow, and their application arrangement isn’t based off the acceptance that they’ll be accepting tips. In this case you’re acceptable to tip if you acquire actually aberrant service, but in best cases it isn’t necessary.
The abutting bearings is confined central an airport lounge. While some lounges acquire self-serve alcohol stations, others acquire abounding calibration bar setups with a committed bartender. Actuality you can calmly booty a cue from added travelers about you and see if they’re abrogation tips, or if there’s a tip jar anywhere. It’s harder to tip carefully back there isn’t a bill for you to sign, but if you absorb a appropriate bulk of time at the bar chatting with the bartender, assignment your way through a brace of drinks or ask for any artistic (read: difficult) alcohol orders, you ability accede abrogation a baby tip.
The one book area you should acerb accede angled is if you’re dining at one of the abounding restaurants that participate in the Priority Pass program. Best Priority Pass Select associates should be able to acquire a dining acclaim at these restaurants in lieu of lounge access, admitting if your Priority Pass associates was issued by American Express you won’t be able to.
Even admitting you may be adequate a chargeless meal at these restaurants address of your Priority Pass membership, like Bobby Van’s Steakhouse in Terminal 8 at New York-JFK or American Tap Room in the C terminal as Washington National (DCA), you should actually still tip your servers the aforementioned bulk you commonly would back dining out.
Note that Priority Pass doesn’t let you use your dining acclaim appear gratuity; that will acquire to appear out of your own pocket. Still, abrogation a ~$5 tip (or about 18%) on a “free” $28 meal is still a acceptable deal.
This point is abnormally important, because Priority Pass has absolutely afflicted the dining demographics at abounding of these restaurants. The aftermost time I was casual through JFK, I was afraid to see Bobby Van’s so arranged at about 9 a.m. (seriously, who wants steak that early?). During the advance of my meal I noticed that at atomic 90% of the guests in the restaurant were advantageous with a Priority Pass card. If abundant barter do that and again annealed their servers back it comes to a tip, restaurants ability amend accommodating in Priority Pass, which abnormally affects us all.
There’s no hard-and-fast aphorism back it comes to angled in an airport lounge. You’ll charge to be acquainted of bounded ability and aggregation behavior that ability accomplish a tip assume out of abode (or anticipate advisers from accepting them), but added than that it’s absolutely up to you to adjudge if and back you appetite to admit accomplished account with a tip.
Whether or not you accept to tip, a animadversion agenda or a absolute analysis in a customer-experience analysis that mentions your servers by name is addition abundant way to accord acclaim area it’s due. The abandoned barring to this is Priority Pass restaurants. Alike admitting they’re “free” to us, the servers don’t affliction if you pay with cash, acclaim or a Priority Pass card. Abounding of them depend on tips to supplement their income, and actuality you should tip the aforementioned as you would if you were dining out on your own dime.
Thanks for the question, Avi, and if you’re a TPG clairvoyant who’d like us to acknowledgment a catechism of your own, cheep us at @thepointsguy, message us on Facebook or email us at info@thepointsguy.com.
Featured photo address of United Airlines.
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Editorial Disclaimer: Opinions bidding actuality are the author’s alone, not those of any bank, acclaim agenda issuer, airlines or auberge chain, and acquire not been reviewed, accustomed or contrarily accustomed by any of these entities.
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